Betting Rules

House Of Pokies Casino provides betting services subject to applicable laws, regulatory requirements and the rules published on the website. Availability of betting products can depend on your location, account status, the product selected and other operational or legal requirements. You are responsible for making sure that online betting is lawful for you before opening an account or placing a bet.

You must provide accurate account information and keep your login details secure. Bets must be placed from your own account and for your own use. You must not allow another person to use your account, place bets on your behalf without permission, or use the service for unlawful activity. House Of Pokies Casino may apply account checks, verification procedures or other controls where required.

You must meet the minimum age requirement that applies to the service and your location. Underage betting is not permitted. You should also consider whether betting is suitable for your circumstances. Never bet with money needed for living expenses, bills or other essential commitments.

• Only one person should operate and use an individual betting account.
• You should review the selection, odds, stake and potential return before confirming a bet.
• A bet should not be placed if you do not understand the market or its settlement conditions.
• You remain responsible for checking your account activity and reporting anything that appears incorrect or unauthorised.
• Rules displayed for a specific event, market or promotion may contain additional conditions.

Bet confirmation

A bet is generally treated as placed when you submit it through the betting interface and it is accepted by the system. A message, bet reference or entry in your account may be used to show that a bet has been recorded. A bet shown as pending is not necessarily accepted. You should wait for the status to update before assuming that a wager has been successfully placed.

Before confirming a bet, carefully check the event, selection, market, odds, stake and any applicable terms. Prices can change before acceptance. Where the system shows a revised price or other change, you may need to confirm the bet again. If a bet is not accepted, it should not be treated as a completed wager, even if an amount was temporarily displayed in your account.

Types of bets

The website may offer different bet types, including single bets, multiple bets or other combinations. Each bet type can have different requirements and settlement outcomes. A multiple bet may be affected if one or more selections are cancelled, voided or otherwise unable to be settled. The market information shown when the bet is placed should be checked carefully.

Minimum and maximum stake amounts, available markets, accepted payment methods and other controls may vary. Any limits applying to your account or a particular market will be shown where relevant or described in the applicable terms. House Of Pokies Casino may decline, restrict or limit a bet where permitted by applicable requirements and published conditions.

Markets are settled using the official result or other recognised outcome relevant to that market. The meaning of a selection, the result required for a winning bet and the treatment of extra time, extensions, abandoned events or other circumstances should be reviewed before placing a wager. If special market rules are displayed, those rules will generally explain how the market is determined.

For sports and racing markets, settlement may take account of the result declared by the relevant official body. A subsequent amendment, appeal or change may not necessarily alter a completed settlement unless the applicable market rules say otherwise. Where no official result is available, the market may remain open until sufficient information is available or may be cancelled in accordance with the relevant rules.

A market may be suspended or closed before an event begins or while it is in progress. This can happen because of an event, score, result, technical issue, integrity concern, price movement or other operational reason. A displayed price is not an assurance that a bet will be accepted at that price. In-play or live markets can change quickly, and delays between an event and its display may occur.

• A selection that wins under the stated market rules is normally settled as a winner.
• A selection that does not meet the stated outcome is normally settled as a loser.
• A void or cancelled selection is handled according to the rules for that market and bet type.
• A postponed, abandoned or interrupted event may be settled, held open or voided depending on the published conditions.
• Dead heats, ties, draws and shared results may be subject to specific settlement rules.
• Where a market refers to a particular date, venue, participant or competition, that reference may affect whether and how the market is settled.

Results and account records

Results shown on the website are provided for information and account settlement purposes. You should retain your bet reference and review the transaction history in your account. If you believe a bet has been settled incorrectly, raise the issue promptly and provide the relevant details so the matter can be reviewed against the applicable market rules.

A bet or market may be cancelled or declared void where an event does not take place, is not completed within the period required by the market rules, or circumstances make settlement inappropriate. The treatment of a void selection can differ between single and multiple bets. The relevant rules may determine whether the stake is returned, whether the remaining selections continue, or whether another settlement method applies.

If an obvious error occurs in a price, handicap, market description, result or other information, the bet may be reviewed and corrected or voided where permitted. An obvious error can include a price or detail that is clearly inconsistent with the event, the market or information available at the time. The outcome of a review will depend on the circumstances and the applicable rules.

Technical failures, interrupted connections, delayed data, incorrect information from a third party or other system issues may affect the display or processing of a bet. You should not assume that a bet has been accepted solely because a screen was displayed or an amount appeared to change. Account records and system transaction data may be used when investigating a dispute.

House Of Pokies Casino may investigate activity that appears unusual, fraudulent, abusive or inconsistent with the Terms and Conditions. During a review, a transaction, market or account feature may be restricted where appropriate. Any action taken will be subject to applicable law and the relevant terms. You must not attempt to exploit a technical fault, incorrect price or settlement issue.

1. Check your bet slip and account history as soon as possible after placing a bet.
2. Keep the bet reference, event details and any relevant screenshots or messages.
3. Raise a suspected error through the available support channel without unnecessary delay.
4. Do not place further bets based on a displayed result or balance that appears incorrect.
5. Co-operate with reasonable identity, payment or account reviews.

Betting involves financial risk and outcomes are not guaranteed. You should set a budget before betting and stop when that budget has been reached. Account tools, limits, breaks and other responsible gambling features may be available depending on the service and your circumstances. Information about these options is provided on the responsible gambling page.

You should never chase losses, borrow money to bet or bet while affected by alcohol, medication or another substance that may impair your judgement. If betting is no longer enjoyable or is affecting your finances, relationships, work or wellbeing, stop using the service and seek appropriate support from a qualified or recognised assistance organisation.

If you have a question about a bet, first review the market rules, bet reference and account history. A concern should include enough information to identify the relevant transaction, such as the event, market, date and bet reference. Reviews are conducted against the information recorded by the system and the rules that applied when the bet was placed.

These general Betting Rules may be updated when the service, products, legal requirements or operating procedures change. The version available on the website at the relevant time may apply to the bet, subject to any mandatory requirements. You should check the current rules before placing a new bet. If a specific market rule conflicts with a general statement on this page, the specific market rule will normally govern that market.

By using the betting service, you acknowledge that you have read these rules and understand that you are responsible for your betting decisions. Nothing on this page limits any rights or protections that cannot lawfully be excluded under Australian law.